I forgot my passcode on my iPhone 7 and it is disabled, when I was trying to connect it to iTunes, iTunes pops up message “iTunes could not connect to this iPhone. Since the media files are not saved in the installation folder, you do not have to worry about losing them. Solution No.2: Task Manager. If there is, get it and install it. This site contains user submitted content, comments and opinions and is for informational purposes only. Re-install iTunes. iTunes files deleted: If you suspect that an iTunes file was accidentally deleted, reinstall iTunes. Once Windows is done removing iTunes, download the latest iTunes version or download iTunes version 12.6.4 (if you’d like to have App Store within iTunes) and install it on your PC. iTunes is an application from Apple to connect and share data between a PC /Mac and Apple devices. On Windows 10, iTunes is well-known for throwing around the most ridiculous of errors. iTunes is also a stand-alone software to update and configure Apple devices. Apple Footer. … Windows will now completely remove iTunes. Remember, whenever you want to use iTunes to update, or restore your device, the software itself should be updated. If it’s not, it is the great place to start. It is important to have the iTunes software which is up to date. ; Next, you need to type in ‘appwiz.cpl‘ and then hit the Enter button. Before any restore or update of your iPhone, check if there is a new iTunes software version available. So, it is considered as one-in-all package. Solution No.4: Close particular Apple services in Windows task manager. Once done, head to the recycle bin and empty it to remove all the remaining contents. Here, you need to look for iTunes and tap on the Uninstall button. Then try signing-in. On the keyboard of your computer, type Ctrl + Alt + Delete. Alternatively, you can also use this method for a Windows computer: Open the Run Command by tapping on the Windows key and R button. It can also be used to play your media including audio and video files straight away. Solution No.3: Update iTunes. Sit back and watch. You need to make sure that your iTunes software is up to date. Another solution is to end certain Apple processes by opening Windows task manager.